Exchange Policy

Exchange Policy

For 1 – 1 exchange to be valid, items purchased must be returned within 7 days. Please contact us at 67455381 between 9am – 6pm on weekdays or email us at esales@otobodycare.com for more details.

Our products are fully guaranteed against manufacturing defects. Free servicing and replacement parts will be provided during the Warranty period if the product did not work to what it should be under normal usage as instructed in the user manual. We apologize that cosmetic appearance, general wear and tears, acts-of-god and product damaged by customer's fault (except for only package opened)  are not covered in this service.