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Payment & Delivery

Fast & Simple for your Convenience.

What Payment Methods Are Accepted?

We accept all major credit/debit card payments. Payment can also be made via PayPal, the payment processing platform for online shopping.

Local Orders

Delivery Fees

Enjoy free delivery within Singapore for purchases of S$ 90.00 and above.
Otherwise, for purchases less than S$ 90.00, delivery is available at a flat rate of S$ 10.00 island-wide.

Delivery Period

Your product will be delivered within 3-8 business days upon purchase to the address provided by you (This is subjected to stock availability).

Delivery Arrangement

Our Customer Relations Officer will call you within 3 business days after your purchase, to arrange the delivery date and time. Kindly ensure that someone is present to acknowledge delivery at the delivery location.

During peak season and sale, we seek for your understanding that the delivery turnaround time might be a little longer than expected.

Delivery Service

All orders are dispatched from our Singapore’s warehouse. We use our in-house transport or outsource to third parties depending on the type of delivery.

Import taxes/custom duties

We are pleased to inform you that OTO will absorb taxes and custom charges incurred.

Others

Please note: Business days does not include weekends or public holiday and selected delivery times will apply as scheduled. Peak periods and promotional events may impact these timeframes.